We do not offer returns on PDF patterns if they’ve been downloaded. If a pattern has not been downloaded (i.e. was bought accidentally), we can offer a refund within 30 days of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (or not downloaded).
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable).
- Any item that is returned more than 30 days after delivery
Refunds (if applicable):
Refunds are given in the form of store credit with the exception of duplicate charges. If you feel you have a duplicate charge, reach out to us though the CONTACT US form.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (usually 3-7 business days).